Versasrs helpdesk

LBE Web Helpdesk 4.0.109

Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

License: Shareware
Language: English, Spanish, French, German
Release: 2006-09-27

Size: 2 Mb
Cost: 950.00 $

FastRequest HelpDesk 7.12

FastRequest Helpdesk- Helpdesk software, Work order and Web form. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...

License: Shareware
Language: English, French
Release: 2008-11-05

Size: 52 Mb
Cost: 89.00 $

Cerberus Helpdesk 2.4.0

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.

License: Commercial
Language: English, Spanish, German, ChineseSimplified
Release: 2004-05-01

Size: 3 Mb
Cost: 199.00 $

HelpDesk CentreDesk Corp 4.004

CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

License: Shareware
Language: English
Release: 2007-08-23

Size: 5 Mb
Cost: 99.00 $

Web Help Desk 8.4.6.10

Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.

License: Shareware
Language: English
Release: 2008-06-04

Size: 76 Mb
Cost: Free

rapidHELP 2.1

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

License: Demo
Language: English, German
Release: 2005-01-10

Size: 45 Mb
Cost: Free

Razor helpdesk 10U 3.1.10-10U

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.

License: Commercial
Language: English
Release: 2006-10-23

Size: 10 Mb
Cost: 175.00 $

Polar Help Desk Free 4.1

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

License: Freeware
Language: English
Release: 2007-02-19

Size: 9 Mb
Cost: Free

Public Folder HelpDesk for Outlook 10.1

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

License: Shareware
Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
Release: 2008-09-16

Size: 10 Mb
Cost: 1400.00 $

Altiris Helpdesk 060-HDS-A600 Guide 9.0

Get at www.ePlanetLabs.com Altiris Helpdesk Exam 060-HDS-A600, certification, exam, materials, , Braindumps sample questions, sample tests, paper, papers, self study, study guide, book, books, tips, tutorials, tips, tricks, faq, tests, training, tests, papers, test questions, test kit, testking, test king, whizlabs, tutorial, tutorials, free, pdf, training, 060-HDS-A600 Altiris Helpdesk Solution 6.0,

License: Shareware
Language: English, Armenian
Release: 2007-03-12

Size: 2 Mb
Cost: 9.00 $

Help Desk for IIS 2.1

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.

License: Shareware
Language: English
Release: 2006-08-02

Size: 4 Mb
Cost: 199.00 $

VerifyMyPC 2.6

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT.

License: Shareware
Language: English
Release: 2007-04-07

Size: 3 Mb
Cost: 10.00 $

SupportMonkey 2002 v1.0

For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. For a complete overview see www.nitrotech.co.uk/monkey.html

License: Shareware
Language: English
Release: 2002-05-13

Size: 358 Kb
Cost: 29.95 $

Web Help Desk Software for Mac OS X 9.1.24

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

License: Shareware
Language: English
Release: 2008-11-04

Size: 54 Mb
Cost: Free

HelpBox 3.6

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

License: Shareware
Language: English
Release: 2007-04-12

Size: 62 Mb
Cost: 695.00 $

TekTracer 6

TekTracer overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable, however the retail version provides extra features.

License: Shareware
Language: English
Release: 2000-07-20

Size: 0 B
Cost: 95.00 $

LabTech NMS 1.5.9

Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more.

License: Commercial
Language: English
Release: 2006-11-01

Size: 30 Mb
Cost: 25.00 $

Network Inventory Manager 3.0.11.5

Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership.

License: Shareware
Language: English
Release: 2003-03-15

Size: 151 Kb
Cost: 245.00 $

MuRD 2.0.1.25

Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection.

License: Shareware
Language: English
Release: 2006-01-28

Size: 683 Kb
Cost: 34.95 $

Computer Admin Pro 4.23

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.

License: Shareware
Language: English
Release: 2007-10-24

Size: 23 Mb
Cost: 149.00 $

SupportCenter 2.0.0

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

License: Commercial
Language: English
Release: 2007-03-16

Size: 3 Mb
Cost: 99.00 $

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